Refund & Cancellation Policy
1. General Policy
The manuscript processing fee covers the cost of initial editorial screening, which begins as soon as a submission is received. As this work begins immediately, submission fees are generally non-refundable once a manuscript has been submitted and payment confirmed.
2. Exceptions
A refund will be issued in the following cases: (a) a duplicate or erroneous payment was charged for the same submission, (b) a technical error on our platform prevented the manuscript from being successfully received despite a successful charge, or (c) the journal is unable to process the submission for reasons entirely attributable to us.
3. How to Request a Refund
Refund requests must be made within 7 days of payment by emailing ijaac.official@gmail.com with your submission ID and payment reference. Approved refunds are processed back to the original payment method within 5-7 business days via Razorpay.
4. Rejected Submissions
The submission fee is not refunded if a manuscript is rejected after editorial or peer review, as the fee covers the cost of that review process regardless of outcome.